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How do merchants benefit by partnering with Finkeda?

By converting stores into online banking hubs, merchants generate more revenue, increase foot traffic, and offer essential services, which include, but are not restricted to, bill pay, cash withdrawal, and recharges.

Can I use Finkeda’s platform to make utility bill payments?

Finkeda offers the best financial services, which not only encourage accessibility but also convenience. You can pay your gas, water and electricity bills by using utility payment services.

Is using Finkeda’s digital banking services secure?

Yes, Finkeda’s platform adheres to stringent security guidelines to provide secure, easy access to reliable financial services across India.

Do I get commissions for providing financial services?

Indeed! You earn from every transaction, including bill payments and recharges, while benefitting your rural community with Finkeda’s banking services.

What is AePS, and how does it benefit me?

With AePS, you can provide micro statements, balance checks, and withdrawals. It helps us bring rural financial services closer to users without requiring them to visit a bank.

Will I be able to access Finkeda’s banking services on holidays?

Yes, customers can access cash even on vacation, thanks to AePS and Micro ATM, ensuring that digital banking solutions are truly accessible at any time and from any location.

When will I receive my commission?

Depending on the service, commissions from Finkeda’s reliable and rural financial services are disbursed either immediately or daily. You can keep tabs on everything from your agent dashboard.

What happens if an AePS transaction doesn’t work?

A failed AePS transaction often reverses itself within 72 hours if the amount has been debited from the customer’s account. During this time, you can avail our assistance at all times.

How can I offer Finkeda financial services at my store?

You must sign up as a merchant with Finkeda to offer rural financial services in your village. These digital banking services include AePS, utility bill payments, Micro ATM, insurance and more.

What is AePS Cash Deposit and How Does It Work at Finkeda?

AePS (Aadhaar Enabled Payment System) cash deposit enables customers to deposit money in their bank account based on their Aadhaar number and fingerprint alone. Agents at Finkeda outlets make use of a biometric scanner connected to the Finkeda portal to identify the customer. The amount deposited is credited to the Aadhaar-linked bank account immediately.

How do I start offering travel packages from my Finkeda merchant portal?

Log in to your Finkeda Saathi portal and go to the “Travel Packages” section. Choose the type of trip from options, such as family, group, honeymoon, or corporate and select domestic or international options. Browse packages, fill in customer details, confirm booking and receive your commission automatically once the booking is completed.

Can I handle group or corporate bookings as a Finkeda travel agent?

Yes, Finkeda supports group and corporate travel bookings. You can offer special packages for school tours, office trips, pilgrimages, or large family vacations. Bigger bookings mean higher commissions and Finkeda helps simplify the process by offering instant quotes and expert backend support for any custom requirements.

What services are included in Finkeda’s travel package booking panel?

The booking panel includes hotel reservations, cabs or transport, sightseeing, meals and complete itinerary planning. It’s an all-in-one platform where you can handle everything needed for a trip. You also get access to curated tours from verified travel operators and can offer end-to-end travel help from one screen.

Is it possible to customize tour packages for customers through Finkeda?

Yes, you can customize packages based on your customer’s needs. Finkeda lets you request custom itineraries, compare hotels, choose travel dates and adjust meal or sightseeing options. You can match the plan to your customer’s budget and preferences in just a few steps from the travel panel.

How do I earn commission on travel packages booked via Finkeda?

Your commission is credited instantly after a successful booking. Finkeda offers high payouts, especially for group or premium packages. Every confirmed tour gives you earnings that you can track in your dashboard. The system offers full transparency, so you can easily monitor each transaction and your total commission.

Do I need travel industry experience to offer Finkeda travel packages?

No prior travel industry experience is needed. Finkeda’s platform is designed to be simple and user-friendly. Any merchant can log in, browse available packages and complete bookings. You just need to follow the step-by-step process to select destinations, upload customer details and confirm bookings, all from your outlet.

Can I sell domestic and international tour packages using Finkeda?

Yes, Finkeda allows you to sell both domestic and international tour packages directly from your shop. You can select from a wide range of destinations, fixed itineraries, or custom travel plans. The system supports travel booking across budget levels and preferences, with instant commission once the trip is booked.

What types of travel packages can I book through Finkeda?

You can book family holidays, solo trips, group tours, school trips, honeymoons and corporate travel through Finkeda. Packages are available for both short weekend getaways and long international vacations. Each plan includes hotels, meals, sightseeing and transport, everything managed from one platform for a complete travel experience.

Which Banks Support AePS-Based Cash Deposits on Finkeda’s Platform?

Finkeda supports cash deposits through most major banks in India that are part of the AePS network, including State Bank of India, Punjab National Bank, Bank of Baroda, HDFC Bank and others integrated with NPCI’s AEPS system. As long as the customer’s Aadhaar is linked to a participating bank, deposits are enabled.

What Are the Steps Involved in Completing a Cash Deposit Through AePS?

Here’s how a typical AEPS cash deposit works at a Finkeda merchant point:

  • The customer provides the Aadhaar number and the bank name
  • Merchants access the Finkeda portal
  • The amount to be deposited is entered
  • Customer confirms with a fingerprint
  • NPCI processes the transactions via UIDAI
  • Amount is credited immediately to the customer’s associated account
  • A receipt is generated to confirm
Do Finkeda AePS Cash Deposit Services Work in Areas with Low Internet Connectivity?

Yes. Finkeda AePS services are designed to work with minimal internet bandwidth, making them ideal for rural or low-connectivity zones. A basic 2G network is usually sufficient. Transactions are processed through lightweight, encrypted requests to NPCI and UIDAI servers. It allows merchants to operate reliably even in remote areas.

What Biometric Device Is Required to Enable AePS Transactions at My Shop?

Merchants need a UIDAI-approved biometric device. These devices connect via USB or OTG to desktops or Android phones and comply with RD (Registered Device) service requirements. The Finkeda platform is compatible with all major RD-enabled fingerprint scanners.

Is Aadhaar-Based Cash Deposit Secure and Approved by UIDAI?

Yes. AePS is based on the safe biometric authentication system of UIDAI and is regulated by the NPCI. Each transaction involves real-time Aadhaar number and fingerprint authentication through the server of UIDAI for ensuring the security of the data. Finkeda employs encrypted communication and adheres to all regulatory requirements for ensuring secure customer transactions.

How Can a Local Shop or Retailer Register as a Finkeda AePS Cash Deposit Merchant?

Retailers can register by submitting basic KYC documents such as Aadhaar, PAN and a passport-size photo via the Finkeda onboarding portal or app. After approval, they receive login credentials, training and a device integration guide. Once setup is complete, they can start offering AEPS cash deposit services to customers.

How can I apply for a new PAN card through Finkeda?

Visit a Finkeda Saathi near you. Share your identity and address proof. The agent will fill out the online PAN application form using the Finkeda portal. They will upload all your documents digitally. Once submitted, you will receive an acknowledgement. The application will be processed by UTIITSL, and you get your PAN card at your registered address.

Can I update or correct details on my PAN card via Finkeda?

Yes, you can correct or update your PAN card through Finkeda. Visit a Finkeda Saathi. Provide the existing PAN number and valid supporting documents for the changes. The agent will submit your correction request digitally. You get a confirmation receipt. The update is processed by UTIITSL after verification.

Is PAN card application through Finkeda authorized by NSDL or UTI?

PAN card services offered by Finkeda are officially powered by UTI Infrastructure Technology and Services Limited (UTIITSL). All applications are processed through UTI, which is a government-recognized agency. This ensures that every PAN card application submitted via Finkeda is legal, secure and compliant with current government rules.

What documents are required to apply for a PAN card online?

To apply for a PAN card, you need identity proof, address proof and date of birth proof. Accepted documents include Aadhaar card, Voter ID, passport, or driving license. You will also need to carry a passport-size photo. These are uploaded on the Finkeda portal by the Saathi during application submission.

How long does it take to receive the PAN card after applying through Finkeda?

Once the application is submitted and verified, the PAN card is usually issued in 10 to 15 working days. It is delivered to your registered postal address by UTIITSL. You can also track the status using your acknowledgement number through the Finkeda platform.

Can merchant or CSC operators offer PAN card services using Finkeda?

Yes, merchant and Common Service Center (CSC) operators can register as Finkeda Saathis. After verification, they can offer PAN card services from their shop. This includes applying for new cards, corrections and updates. Every completed transaction earns them a commission to grow their income.

Is it possible to track PAN card application status via Finkeda?

Yes, Finkeda allows real-time tracking of PAN card application status. After submission, the applicant or agent gets an acknowledgement number. This number can be used to check progress directly on the Finkeda portal. You can easily check when the application is approved and when the card is dispatched.

Are both individual and business PAN card services available on Finkeda?

Yes, Finkeda supports PAN card services for both individuals and businesses. Individuals can apply for a personal PAN, while firms and organisations can apply for a business PAN. Our Finkeda Agents will help you fill out the correct form type and upload the right documents during submission.

Can NRIs apply for a PAN card through Finkeda?

Yes, Non-Resident Indians (NRIs) can apply for a PAN card via Finkeda. The process is similar but may require additional documents like a passport, overseas address proof and a photo. The Finkeda Saathi will explain everything about the specific steps and upload the required documents.

Is Aadhaar-based e-KYC supported for PAN applications on Finkeda?

Yes, Aadhaar-based e-KYC is supported for PAN applications on Finkeda. If your mobile number is linked to your Aadhaar, biometric or OTP-based verification can be used. This will help you complete the PAN application faster without needing physical copies of documents.

Can I pay my credit card bill through Finkeda?

Yes, you can pay your credit card bill through Finkeda. The platform supports both individual users and businesses. Payments are digital and processed through a secure system. It works for various credit cards and can be accessed via app or integrated partner platforms. The process is simple, quick and paperless.

Which banks’ credit card bills can be paid via Finkeda?

Finkeda supports payments for most major Indian banks. These include ICICI Bank, HDFC Bank, SBI, Axis Bank, Kotak Mahindra Bank and others. It also covers private, public and cooperative banks that are part of BBPS. You get the option to select your bank from the available list when making the payment.

Is credit card bill payment on Finkeda instant and secure?

Yes, payments are processed instantly through a secure channel. Finkeda follows RBI-compliant protocols. All data is encrypted and transactions go through verified networks. You will receive immediate confirmation and a digital receipt. Businesses can also use it for high-volume secure payments without delays or risks of data leaks.

Are there any charges for using Finkeda to pay credit card bills?

Finkeda does not charge hidden fees for credit card bill payments. However, certain billers may apply a small service charge. Any fee is shown clearly before payment with no hidden charges. Users and agents always know the exact amount being paid and received. There is no extra deductions made after confirmation.

Can I schedule automatic credit card bill payments on Finkeda?

Currently, Finkeda does not support full auto-debit for credit card bills. However, users can set reminders. These alerts notify you before the due date. You can then pay manually with just a few taps. However, businesses using Finkeda’s system can automate workflows through API integration.

What should I do if my credit card payment fails or is delayed?

First, check your transaction status in the app or dashboard. If the payment fails or is delayed, it usually auto-resolves. If not, contact Finkeda support through phone or email. You can also ask a Finkeda Saathi for help. Refunds or corrections are also handled quickly with proper tracking.

How can agents or retailers offer credit card bill payment services using Finkeda?

Agents can register as Finkeda Saathi. After KYC and setup, they can access the dashboard. Credit card bill payments can be made from their shop for walk-in customers. With each transaction, they earn a commission. In addition, Finkeda provides support and guidance for smooth service delivery and better earnings.

Will I get a receipt or confirmation after bill payment?

Yes, every credit card payment comes with an instant receipt. It includes payment ID, date and status. You can view or download this receipt anytime. If you pay through a Finkeda Saathi, they can print it for you. This receipt is also useful in case of disputes or delays.

Can I track all my past credit card bill payments through Finkeda?

Yes, you can track every payment through the transaction history section. It shows date, time, bank name and amount. You also get the option to filter by month or card. All your receipts are stored digitally and can be accessed or shared when needed. This feature helps maintain proper records for both personal and business use.

How can businesses integrate Finkeda’s credit card payment service into their platforms?

Businesses can connect through Finkeda’s API. Integration is simple and works with existing systems. It also supports white-labeling and automation. After KYC and approval, the Finkeda team is also available to assist you with technical setup. This allows seamless credit card bill payments inside corporate portals or apps under their own branding.

What types of mobile and DTH recharges can I do through Finkeda?

You can recharge all major prepaid and postpaid mobile numbers. Finkeda supports networks like Jio, Airtel, VI, and BSNL. DTH services such as Tata Play, Dish TV and Airtel Digital TV can also be recharged. All plans including top-up, validity, combo, or special packs, are available through the app. You can also visit any nearby Finkeda Saathi, who will help you all your recharge related queries and requirements.

How secure is online recharge on Finkeda?

Your safety comes first at Finkeda. Every time you make a recharge, your data is protected with end-to-end encryption, so no one else can access it. We process all payments through RBI-approved systems, and our trusted payment gateways ensure nothing slips through the cracks. We never store your card or account information. Every transaction flows through a secure, verified channel. You also get real-time confirmation and receipts to ensure complete transparency and safety.

Does Finkeda support prepaid and postpaid mobile recharges?

Yes, Finkeda supports both prepaid and postpaid mobile recharges. You can select your operator, enter the number and choose the plan. For postpaid, you can view the due amount and pay directly. Both options are available on the Finkeda Prime app and at all Finkeda Saathi outlets.

Can I recharge my DTH connection using Finkeda?

Yes, you can recharge your DTH connection anytime using Finkeda. Choose your DTH provider from the list. Enter your subscriber ID and select the pack or amount. Complete the payment using UPI, wallet, or card. The recharge is processed instantly. You will immediately receive confirmation and a digital receipt.

Are there any cashback or discount offers available on recharges?

Finkeda sometimes offers cashback or discounts on selected recharges. These offers vary by service provider and time. You can check the “offers” section in the app before payment. Finkeda Saathis will also inform you about ongoing promotions. All discounts are applied before final confirmation and shown on the payment screen.

How can small-town retailers use Finkeda to provide recharge services?

Retailers can sign up as Finkeda Saathi. Once verified, they can offer mobile and DTH recharges to local customers. No extra devices or setup is needed. They only need a smartphone or computer and good internet connection. Each recharge also earns them a commission. By offering services, they also build customer trust and increases shop footfall in smaller or remote towns.

Can I track my recharge history or get a transaction receipt?

Yes, Finkeda saves every recharge transaction in your account. You can view recharge history in the “Transactions” section of the app. Each entry includes time, amount and provider. You also get a digital receipt after every recharge. These can be downloaded or shown to the customer. If you are a customer, you can also keep them in your mobile’s local storage and share with others, if needed.

Is instant recharge available 24/7 on Finkeda?

Yes, instant recharge is available 24/7 on Finkeda. You can recharge your mobile or DTH connection any time, day or night. The system is fast and works even on holidays. Most recharges reflect within seconds. If there is any delay, you receive updates immediately. Finkeda Saathis are also available to help you round the clock.

What should I do if my recharge fails or is delayed?

If a recharge fails, check your transaction status in the app. If it’s delayed, wait for a few minutes. Most issues auto-resolve. If not, contact Finkeda customer support. You can also visit a Finkeda Saathi for help. You refunds will also be processed if the recharge fails completely. You get receipts to keep a complete track of your issues. 

How can businesses or local vendors partner with Finkeda for recharge services?

Businesses can register as a Finkeda merchant or Saathi. After verification, they get access to the dashboard to offer mobile and DTH recharges. No technical knowledge is needed. Each recharge earns a clear commission. Support and training are provided. This partnership helps vendors earn more and serve their local community better.

What is Bharat Bill Payment System (BBPS) and how does Finkeda integrate with it?

BBPS is a Reserve Bank of India-approved system for secure and centralised bill payments. Finkeda is also integrated with BBPS. This allows users to pay utility bills to verified service providers. You can access multiple billers in one place. Your payments are processed instantly. Our platform also prioritises safety, reliability, and transparency for every transaction.

Which types of bills can I pay through Finkeda’s BBPS platform?

You can pay electricity, water, gas, mobile postpaid, landline, DTH, broadband and credit card bills. FASTag recharges are also included. Finkeda connects you to national and local billers through BBPS. You can make these payments using the Finkeda Prime app or at any nearby Finkeda Saathi outlet.

Is BBPS safe and RBI-compliant when used via Finkeda?

Yes, BBPS on Finkeda is completely safe. It follows RBI-compliant digital protocols. All transactions are encrypted. Moreover, our system ensures the secure processing of data and payments. You will also receive confirmation instantly. Finkeda also stores your records digitally, so you can access past bills safely anytime through the app.

Can businesses use Finkeda for bulk Bharat bill payments under BBPS?

Yes, businesses can use Finkeda’s BBPS service for bulk payments. You can manage multiple utility or broadband accounts through one dashboard. Housing societies, offices and retailers can use it easily. Finkeda also offers help through its Saathi network to onboard and support businesses for high-volume billing.

What are the transaction limits or daily caps for BBPS payments on Finkeda?

Finkeda follows the transaction limits defined by BBPS and RBI. For most bill types, daily caps are high enough for regular users and merchants. If your bill exceeds the limit, you may need to split the payment. The best thing to do is to check specific limits within the app or ask a Finkeda Saathi.

How fast is bill confirmation after paying via BBPS on Finkeda?

Confirmation is instant. Once you complete the payment, Finkeda shows a success message and provides a real-time receipt. You can view or download this receipt immediately. The app also saves it in your payment history. If you pay through a Finkeda Saathi, they will give you the printed receipt.

Are there any service charges for Bharat Bill Payment transactions on Finkeda?

Most BBPS bill payments on Finkeda do not have extra service charges. Some billers may apply a nominal fee, which is displayed clearly before you pay. Finkeda does not charge hidden fees. If you are taking help from our Finkeda Saathi, they will inform you of any charges before processing your request.

Can I get real-time payment status and receipts through Finkeda BBPS?

Yes, Finkeda provides real-time status updates for every BBPS transaction. Once you pay, the app shows the status instantly. You also receive a digital receipt. All past receipts are also stored in your app’s transaction history. You can easily access or share them anytime.

How can my organization integrate Finkeda’s BBPS API into our billing system?

To integrate, contact the Finkeda team for BBPS API access. You’ll need to complete registration and KYC. Once approved, you can connect Finkeda’s microservice architecture to your system. This enables bill collection and tracking under your brand. Finkeda also offers support for setup, testing and ongoing management.

Does Finkeda support reminder and auto-pay options for recurring BBPS bills?

Finkeda allows users to set reminders for upcoming BBPS bills. These can be managed inside the app. While auto-debit is not currently active, manual payments are quick and take just a few taps. You will also receive notifications to avoid missed due dates. You can also reach out to our Finkeda Saathi, who will assist with setting reminders if needed.

What utility bill payments can I make through Finkeda?

You can pay electricity, water, gas, mobile, and DTH bills. Credit card bill payments and FASTag recharge are also supported. All services are available on one platform. You can use the Finkeda Prime app or visit a nearby Finkeda Saathi. The platform connects with verified billers through the Bharat Bill Payment System.

Is it safe to pay utility bills online via Finkeda?

Yes, it is safe. Finkeda follows Reserve Bank of India–approved guidelines. All transactions are encrypted. Your payment details are protected using secure technology. The system ensures no one can access your personal or financial data. You will also get real time confirmation, which adds another layer of security for every bill you pay online.

Can I pay electricity, water, and gas bills using Finkeda?

Yes, Finkeda supports electricity, water, and gas bill payments. Just enter your account or consumer number. The platform fetches your bill instantly. You can pay using UPI, debit card, wallet, or net banking. A Finkeda Saathi will also assist with the process if you prefer in-person help.

Does Finkeda support recurring utility bill payments?

Finkeda does not offer auto-debit, but you can set reminders. The app sends notifications before due dates. This helps you avoid missing payments. You can log in, check the amount, and pay in seconds. Regular payments are easy to track. A Finkeda Saathi can also assist with monthly payments.

How can businesses or housing societies use Finkeda for bulk bill payments?

Businesses and housing societies can sign up as Finkeda merchants. After onboarding, you can manage multiple bill payments from one dashboard. Electricity, water, and broadband bills can be paid in bulk. The system gives instant receipts. A Finkeda Saathi can help set up the account and provide ongoing support.

Can I track my past utility bill payments on the Finkeda platform?

Yes, you can view your entire payment history. Log in to your Finkeda Prime app. Go to the transaction section. All past bills with date, time, and biller name are listed there. You can download receipts anytime. If needed, you can also reprint them from your nearby Finkeda Saathi.

Are there any transaction charges for paying utility bills through Finkeda?

Most utility bill payments on Finkeda do not have extra charges. However, some billers may apply a small convenience fee. This is shown clearly before the final payment. Finkeda does not add hidden fees. If you pay through a Finkeda Saathi, they will inform you about any charges before making the payment.

How can I set reminders or auto-pay for monthly utility bills?

You can set reminders using the Finkeda Prime app. Just choose the bill type and set the alert date. The app sends you a message before the due date. This helps you stay on time. Auto-pay is not available yet, but reminders make monthly bill payments easy to manage.

Is payment confirmation instant on Finkeda after paying a utility bill?

Yes, confirmation is instant. Once payment is successful, a digital receipt appears on your screen. You get a message or email, too. If you pay through a Finkeda Saathi, they give you a printed or digital receipt. All transactions are recorded and viewable anytime in your Finkeda account.

Can I get a GST invoice or official receipt for each utility payment?

Yes, you get an official receipt for every bill paid. It includes all transaction details. For services where GST applies, the invoice will show the GST breakdown. You can download receipts from the Finkeda app. If you paid at a Finkeda Saathi outlet, they can print one for you.

What is Cash Management Service (CMS) offered by Finkeda?

Finkeda’s CMS allows local retailers to collect loan EMIs and cash payments without a bank branch. Customers pay at the shop. The agent enters loan details in the Finkeda system. Payments are routed instantly to the lender. Receipts are generated immediately. Moreover, the agent earns commission for every successful transaction.

How can businesses benefit from Finkeda’s cash collection services?

Businesses can expand their reach without opening branches. Finkeda Saathi will collect EMIs on their behalf, which will further reduce their operational costs. Transactions are secure and completed in real-time. All related reports are auto-generated. This entire process builds trust with customers and speeds up repayments. Partners also benefit from wider access in remote areas where banking infrastructure is limited.

Can NBFCs and banks integrate loan collection with Finkeda’s CMS?

Yes. NBFCs and banks can quickly integrate with Finkeda’s CMS using secure APIs. The platform supports all types of loans and ensures that collected payments go directly to verified bank accounts. It is a smart solution to reach remote customers, reduce default risk and lower collection costs. In addition, Finkeda takes care of compliance, onboarding, and setup to make the process smooth and hassle-free.

How secure is the cash handling process through Finkeda?

Every transaction is encrypted and follows RBI-compliant systems. Retailers enter data digitally, which leaves no room for manual errors or tampering. Cash is collected and digitally logged. Confirmation is instant, as both agent and customer receive receipts. All records are stored in a secure dashboard. Omorever, our team is available 24/7 for Support related to any issue that may arise.

What kind of reporting and reconciliation does Finkeda offer for CMS clients?

Finkeda provides real-time transaction history, downloadable reports and live updates. Each EMI payment is logged with details of the lender, amount and customer. The system shows commissions earned and payments processed. This helps with daily reconciliation and transparency. Partners can access the dashboard anytime for verification and summaries.

Is CMS available across rural and semi-urban locations in India?

Yes. Finkeda’s CMS is designed especially for tier-2 and rural areas. Local shops become trusted payment points. Customers no longer need to travel to a bank. EMI collections continue even on weekends. The whole process makes financial services more accessible and reliable for people in remote and underserved locations.

How can I partner with Finkeda for bulk cash or EMI collections?

Register as a Finkeda Saathi. After verification, you will receive access to the CMS section on the Finkeda app. From there, you can collect EMIs for multiple lenders. Larger institutions can also partner directly through the B2B integration setup and API. You earn commissions on every successful transaction.

Does Finkeda offer real-time tracking or dashboards for CMS?

Yes. The CMS platform gives you access to a live dashboard where you can instantly view payment status, customer details, lender information, and commissions earned. You can download reports anytime and generate receipts on the spot. This makes it easy to track every transaction and resolve disputes quickly. The system updates everything in real time to keep your records accurate and well-organised.

What industries can benefit from cash management and collection via Finkeda?

Banks, NBFCs, microfinance firms, and fintech platforms benefit the most. Retail, gold loan, education loan and personal finance providers also find value. Any business that relies on recurring cash payments or EMI collections can use Finkeda’s CMS to cut costs, reach more people and offer timely repayment options.

What is general insurance and how does it work on Finkeda?

General insurance protects against losses from accidents, damage, or theft. It covers homes, vehicles, shops, mobile phones and more. On Finkeda, you can compare plans, choose coverage and buy policies online. You receive your policy instantly. You can also visit a nearby Finkeda Saathi to get help with the process.

What types of general insurance policies can I buy through Finkeda?

You can buy vehicle insurance, mobile insurance, home protection, shop insurance and other asset-based policies. Finkeda also offers commercial plans for small businesses. Each plan covers risks like fire, theft, natural damage, or accidents. You can choose what fits your need and budget. A Finkeda Saathi can guide you if needed.

How do I choose the right general insurance plan for my needs?

Start by identifying what you want to protect: your vehicle, shop, mobile, or home. Then use Finkeda’s platform to compare plans, coverage amounts and premiums. Check what risks are covered and what documents are needed. You can also talk to a Finkeda Saathi for advice based on your situation and budget.

Can I compare multiple general insurance quotes on Finkeda?

Yes, Finkeda allows you to compare quotes from different insurance providers. You can view details like coverage, premium, claim process and extra benefits. This helps you choose a plan that fits your needs. The comparison process is quick and can be done online or with help from a Finkeda Saathi.

Is it possible to buy general insurance online instantly?

Yes, you can buy general insurance instantly on Finkeda. Select your plan, fill in your details, upload the required documents and pay online. Your policy is generated immediately. You receive it by email or through your Finkeda account. If you face any issue, your nearest Finkeda Saathi can help.

How can businesses get commercial or asset insurance via Finkeda?

Businesses can visit the Finkeda portal or contact a Finkeda Saathi. You can buy insurance for your shop, office, stock or equipment. Policies cover fire, theft, accidents and other losses. Finkeda helps you choose the right coverage. You can also manage multiple policies from a single digital dashboard.

What are the key benefits of buying general insurance through Finkeda?

You get cost-efficient plans, digital policy issuance and easy renewals. The platform helps you compare options before buying. There is no need for paperwork. You can get help from a Finkeda Saathi anytime. Claims are supported with guidance. It saves time and gives peace of mind with real protection.

What is the claim process for general insurance policies?

You can file a claim online through your Finkeda account or with the help of a Finkeda Saathi. Submit the claim form and required documents like a bill, FIR, or proof of damage. The insurance company reviews and processes your claim. Finkeda helps track your status and sends regular updates.

Are there any tax benefits on general insurance premiums?

Tax benefits depend on the type of general insurance. Health-related general insurance may qualify under Section 80D of the Income Tax Act. Other plans, like vehicle or home insurance, may not provide tax deductions. You can ask your tax advisor or Finkeda Saathi to check what applies to your policy.

Can I renew or upgrade my general insurance policy online?

Yes, Finkeda allows online renewal and upgrades. You can log in, select your current policy and extend or enhance coverage. If you want to switch to a better plan, you can compare options before renewal. A Finkeda Saathi can help you with the steps or suggest a better plan if needed.

What does a travel insurance policy from Finkeda cover?

Finkeda’s travel insurance covers trip cancellations, delays, lost baggage and medical emergencies. It includes expenses like hospital stays or treatment if you fall sick during travel. Some plans also cover passport loss or flight issues. Coverage also depends on the plan you choose. You can check details before buying or ask a Finkeda Saathi.

Can I buy travel insurance online instantly through Finkeda?

Yes, you can buy travel insurance online through Finkeda instantly. Just enter your trip details, compare plans and select one that fits your needs. Pay online and get your digital policy within minutes. No need to visit an office. You can also visit a Finkeda Saathi if you need help.

Is international travel covered under Finkeda’s travel insurance plans?

Yes, Finkeda offers travel insurance for international trips. These plans cover medical emergencies, flight delays, loss of passport and more. Countries include the United States, Europe, Asia and others. You can check plan-specific terms before booking. A Finkeda Saathi can also guide you with options based on your travel destination.

What is the maximum coverage period for travel insurance on Finkeda?

Most Finkeda travel insurance plans cover trips up to 180 days. Some long-stay or student travel plans may offer longer durations. You must enter the correct travel dates while purchasing the policy. If you need extended coverage, check plan details or speak to a Finkeda Saathi before booking.

Does Finkeda provide travel insurance for students or work visa holders?

Yes, Finkeda offers travel insurance plans for students and those with work visas. These plans cover medical emergencies, loss of documents and personal liability. They meet visa requirements for most countries. You can compare student or work travel plans on the portal or ask a Finkeda Saathi for help.

Can businesses or tour operators get group travel insurance via Finkeda?

Yes, Finkeda provides group travel insurance for businesses, schools, or tour companies. Group plans are cost-effective and easy to manage. You can get coverage for all members in one go. A Finkeda Saathi will assist in selecting the right plan and help with onboarding, policy issuance and claim support.

What documents are needed to purchase travel insurance online?

You need basic documents like identity proof, travel dates and destination details. No medical reports are required for most plans. Upload digital copies during the booking process. For student or long-stay plans, visa or admission proof may be needed. A Finkeda Saathi can guide you if you need assistance.

How do I make a claim on my travel insurance policy from Finkeda?

To make a claim, log in to your Finkeda account or contact your Finkeda Saathi. Submit the claim form along with documents like bills, a passport copy, or a boarding pass. Claims are processed by the insurance provider. Finkeda helps track the status and provides updates until the process is complete.

Can I extend or renew my travel insurance while travelling?

Yes, some plans allow extensions if requested before the expiry date. You can log in to your Finkeda account or contact a Finkeda Saathi to check eligibility. Not all plans offer renewal during travel. It is better to check extension rules at the time of purchase to avoid issues later.

What types of health insurance plans are available on Finkeda?

Finkeda offers individual health insurance, family floater plans, senior citizen coverage and top-up policies. You can also find accident and critical illness plans. All plans are from trusted providers. Some policies cover cashless hospitalisation, pre- and post-hospital expenses and daily hospital cash. You can explore options online or with a Finkeda Saathi.

How can I compare health insurance policies on Finkeda?

Visit the Finkeda website or go to a nearby Finkeda Saathi. Enter your basic details like age, location and coverage needs. The platform shows multiple plans side by side. You can check premiums, benefits, exclusions, claim limits and the hospital network. This helps you find a plan that suits your budget and health needs.

Can I buy health insurance online without a medical check-up?

Yes, many health plans on Finkeda do not need a medical check-up. This depends on your age, medical history and the plan selected. If a check-up is not required, you can complete the purchase fully online. Some policies may still ask for a short health declaration or basic health questions.

Does Finkeda offer family floater or individual health plans?

Yes, Finkeda offers both types of plans. Individual plans cover one person. Family floater plans cover the entire family under one policy. You can choose based on your needs, the number of family members, and your budget. Both options offer digital purchase, renewal and claim services. A Finkeda Saathi can help you decide.

What is covered and not covered in a standard health insurance policy?

Most plans cover hospitalisation, surgeries, ambulance charges and pre- and post-hospital expenses. Cashless treatment in network hospitals is usually included. Common exclusions are cosmetic surgery, fertility treatments, self-inflicted injuries and illnesses within the waiting period. Always read the terms carefully before buying. A Finkeda Saathi can explain details if needed.

How can companies or startups offer group health insurance through Finkeda?

Companies can partner with Finkeda through our digital B2B platform. After verification, you can select group policies for your employees. Plans can be customised based on employee count and budget. Finkeda helps with onboarding, claims support and renewals. A Finkeda Saathi or account manager will assist throughout the process.

What documents are required to buy health insurance on Finkeda?

You need a valid identity proof, address proof, and a recent passport-size photo. Some plans may ask for income proof or medical records. You can upload documents online while buying. If you prefer offline help, a Finkeda Saathi can assist. Make sure your documents are clear and up to date.

How do I file a claim for health insurance purchased via Finkeda?

You can file a claim online or visit a Finkeda Saathi for help. For cashless claims, use your health card at a network hospital. For reimbursement, submit bills, discharge summaries and other documents. Finkeda coordinates with the insurer to process your claim. You receive updates until your claim is settled.

Are pre-existing diseases covered under Finkeda health insurance plans?

Yes, most plans cover pre-existing diseases after a waiting period. This waiting period may be two to four years, depending on the policy. During this time, related claims may not be accepted. Always check the waiting period before buying. Finkeda Saathis can guide you to plans with shorter wait times.

Is there any tax benefit for buying health insurance from Finkeda?

Yes, you can claim tax deductions under Section 80D of the Income Tax Act. The deduction applies to premiums paid for yourself, your family, or your parents. The benefit amount depends on the age of the insured person. Finkeda provides policy receipts and documentation needed for tax filing.

What is life insurance and why should I buy it through Finkeda?

Life insurance gives financial support to your family if something happens to you. Through Finkeda, you can buy trusted policies easily at a local store or online. The platform helps you compare plans, issue policies instantly, and avoid middlemen. It is quick, paperless and includes support from your nearby Finkeda Saathi.

How do I choose the right life insurance plan on Finkeda?

You can compare plans by entering basic details on the Finkeda portal. The system shows options based on your budget and needs. It helps you see premiums, coverage and policy terms side by side. A nearby Finkeda Saathi can also explain features and help you select a plan that fits your goals.

Can I buy term life insurance online without medical tests?

Yes, some term plans available on Finkeda do not require medical tests. This depends on your age, amount of cover and policy provider. You can check the plan details while comparing. If no test is needed, the policy is issued digitally. A Finkeda Saathi will also guide you through this process if needed.

What documents are required to apply for a life insurance policy?

You need a government-issued identity proof, address proof, and a recent passport-size photo. Some plans may ask for income proof or medical history. You can upload documents online or visit a Finkeda Saathi to complete the process. Keep original documents handy in case verification is needed later.

Does Finkeda offer life insurance for senior citizens or high-risk individuals?

Yes, Finkeda offers plans that cover senior citizens and people with certain health risks. These policies may have different premiums or medical requirements. You can compare such plans on the portal. A nearby Finkeda Saathi can help you understand which plans are suitable and what conditions may apply.

How can businesses or startups provide group life insurance via Finkeda?

Businesses can sign up on Finkeda’s B2B platform or get support from a Finkeda Saathi. You can choose group policies for employees based on team size and budget. Finkeda helps with setup, renewals and claim support. You get access to scalable plans and instant policy issuance under your business name.

Are there tax-saving benefits with life insurance policies from Finkeda?

Yes, life insurance policies bought through Finkeda qualify for tax benefits. Premiums paid may be deducted under Section 80C of the Income Tax Act. Death benefits are also usually tax-free under Section 10 (10D). You will receive receipts and policy documents that can be used while filing income tax returns.

What happens if I miss a premium payment on my policy?

If you miss a premium, your policy may enter a grace period. This is usually 15 to 30 days. You can still pay during this time without losing coverage. If the grace period ends, the policy may lapse. You can talk to a Finkeda Saathi to check options for revival or reissue.

How long does it take to receive the policy documents after purchase?

Once your application is approved and payment is done, the digital policy document is usually sent within minutes. You get it on your email or through your Finkeda account. If any verification is pending, it may take slightly longer. A Finkeda Saathi can help you track the document status easily.

What is the claim settlement process for life insurance bought through Finkeda?

In case of a claim, the nominee needs to fill out a claim form and submit required documents like a death certificate and ID proof. This can be done online or through a Finkeda Saathi. Finkeda coordinates with the insurer to process the claim. Regular updates are shared until the claim is settled.

What types of insurance can I buy through Finkeda?

You can buy motor, health, life, travel, and general insurance through Finkeda. These are available for individuals, families, small business owners and vehicle users. You can access them through our website or by visiting a Finkeda Saathi nearby. All plans are verified, and options are available for every budget.

How do I compare different insurance plans on Finkeda?

You can easily compare plans on the Finkeda website. Just type your basic details, and you will see options with clear pricing, coverage and benefits. If you visit a Finkeda Saathi, they will also help you understand the differences and pick the right one. This saves you time and avoids confusion.

Can I purchase insurance online without physical documents?

Yes, you can now easily complete your insurance purchase online without physical documents. You do not need prints or physical copies. The process is digital, secure and works smoothly from your phone or computer. You need to provide your details, upload necessary documents online if asked, and receive your policy instantly.

Does Finkeda offer group or corporate insurance plans?

Yes, Finkeda provides group insurance plans for teams, businesses, and institutions. You can speak to a Finkeda Saathi or partner with us directly. We also help businesses offer employee health, travel or motor insurance under one platform with fast setup, simple tracking and easy claim assistance.

How can businesses partner with Finkeda for employee insurance?

Businesses can integrate with Finkeda through our API or white-label solutions. This allows you to offer employee insurance under your own brand. Our tech makes setup quick with very little development needed. You can also get help from one of our agents to understand the process and begin right away.

Is it possible to get instant quotes for life, health, or vehicle insurance?

Yes, Finkeda provides instant quotes for life, health, and vehicle insurance. All you need to do is enter a few details online and see the pricing and coverage immediately. This helps you make fast decisions. If needed, a Finkeda Saathi nearby will assist you in comparing and selecting the right plan.

What is the claim process for insurance bought via Finkeda?

If you need to raise a claim, go to the Finkeda website or visit a Finkeda Saathi. You will be guided through the claim steps based on your policy. Many insurance types allow cashless claim processing. We make sure that you are updated at every stage until the process is complete.

Can I renew my existing insurance policy through Finkeda?

Yes, you can renew your existing policy through the Finkeda website or by visiting a Finkeda Saathi. Just provide your current policy details and the system will guide you through renewal options. You can also switch providers if you find a better deal.

Are there tax benefits on insurance policies purchased through Finkeda?

Yes, policies bought through Finkeda offer the same tax benefits under current laws. For example, life and health insurance premiums may qualify for deductions under relevant sections of the Income Tax Act. You will also receive digital receipts that can be used during tax filing.

How secure is my personal and financial data on Finkeda during insurance transactions?

Finkeda uses strong security systems to protect your data during every transaction. Your personal and payment information is encrypted and handled safely. We follow strict data protection rules and access is limited to trusted systems. If you need help or clarity, your Finkeda Saathi can assist.

How can I book a hotel online through Finkeda?

You can book a hotel through the Finkeda website or by visiting a nearby Finkeda Saathi. Just enter your location, check-in and check-out dates and compare hotel options. Choose a hotel that fits your budget, confirm the details and make the payment. The booking confirmation is shared instantly with all details.

Can I cancel or reschedule my hotel booking after confirmation?

Yes, cancellation or date changes are possible. You can request changes through your Finkeda account or by visiting the same Finkeda Saathi who helped with booking. Refunds and changes depend on the hotel’s policy. Make sure to check the cancellation terms before booking. The Saathi will help you if you need support.

Does Finkeda offer corporate hotel booking solutions for businesses?

Yes, Finkeda provides booking support for business travel. Corporate users can access better deals, GST billing, and dedicated support. You can register as a business client through your nearest Finkeda Saathi. We help with frequent bookings, preferred hotels and travel dates to make work trips cost-effective and hassle-free.

Are there special rates for bulk or group hotel bookings?

Yes, Finkeda offers special pricing for group or bulk bookings. This includes school trips, wedding stays, office events or travel group bookings. You can visit a Finkeda Saathi with your requirement, and they will help you get the best price and manage all the bookings in one place with care.

Can I get a GST invoice for business hotel stays?

Yes, GST-compliant invoices are available on request for business stays. Just provide your business GST number during the booking. The invoice will be sent with all the correct details. You can also get help from your Finkeda Saathi if you need assistance adding or editing invoice information.

What payment options are available for hotel bookings on Finkeda?

Finkeda accepts debit cards, credit cards, net banking, UPI, and wallets. Payments can also be made in cash at local Finkeda Saathi centres. For corporate bookings, we can assist with invoice-based payments. All payment methods are secure, and you get an instant receipt after completing your booking.

How do travel agencies or corporate partners collaborate with Finkeda?

Travel agencies and corporate firms can register as partners through the Finkeda platform or with help from a Finkeda Saathi. After verification, you can access special business rates, booking tools and commission-based benefits. Our team provides full onboarding support so you can serve your clients better.

Are there loyalty rewards or discounts for frequent hotel bookings?

Yes, frequent users get access to special offers and discounts. Finkeda Saathis can share limited-time deals, loyalty codes and special pricing for returning customers. For businesses, we offer customised travel packages based on monthly bookings. Let your Saathi know your travel pattern to unlock better rates.

Is it possible to book hotels with flexible check-in and check-out times?

Yes, some hotels listed on Finkeda allow early check-in or late check-out. You can view these details before booking or confirm with your Finkeda Saathi. Availability depends on hotel policy and room readiness. It is best to mention your timing needs clearly before making the booking.

What should I do if I face issues during my hotel stay booked via Finkeda?

If you face any problem during your hotel stay, you can reach out to your Finkeda Saathi or call customer support. We try to resolve concerns quickly, whether it is related to room condition, service or cancellation. Keep your booking ID handy so we can assist you faster.

How can I book domestic and international flight tickets through Finkeda?

If you are a Finkeda Saathi, you can use our booking platform to search for both domestic and international flights. Just enter the client’s travel details, select a payment method, and finish the transaction. The platform shows prices in real time and instantly verifies the reservation with an e-ticket.

Can I reschedule or cancel a flight ticket booked on Finkeda?

Yes. Most tickets can be changed or canceled as per the airline’s policy. The Finkeda Saathi will also help customers with the process directly by using the booking panel. However, refunds and change charges will depend on the airline’s rules and the time left before departure.

Does Finkeda offer discounts or cashback on flight bookings?

Yes. With Finkeda, you will get great flight deals and super-saving fares. These discounted prices will also help Finkeda Saathis offer competitive rates to customers. Cashback or special offers may be available during specific periods and are shown during the booking.

What payment methods are accepted for air ticket bookings on Finkeda?

Finkeda supports multiple payment options. You can pay using net banking, UPI, debit or credit cards or use the wallet balance linked to your Saathi account. The process is simple, secure and supports quick confirmation of bookings.

Can travel agents or agencies book flights through Finkeda’s platform?

Yes. Small agencies and travel agents can register as Finkeda Saathis and use the platform to book flights. The system is easy to use and is made to help them expand their travel agency by providing seamless service and higher commissions.

How do I receive my e-ticket after booking a flight on Finkeda?

After successful payment, the e-ticket is generated instantly. This is sent to the registered email. You can also download it from the dashboard. The Finkeda Saathi can print or forward it to you within minutes.

Are there group or corporate booking options available via Finkeda?

Yes. Finkeda allows group and bulk bookings. For such requests, you can reach out to our Finkeda Saathi. They will connect with the support team to get special fares or assistance. It is perfect for tour operators, schools and corporate clients needing multiple tickets.

How do I check my flight status or PNR using Finkeda?

Flight status and PNR details can be checked directly through the Finkeda platform. You only need to enter the PNR or booking reference. You will receive real-time updates on flight schedule, gate info and delays to stay informed.

Is it possible to add extra baggage, meals, or seat selection through Finkeda?

Yes, the majority of airlines permit extra baggage, meals, and seat preference. These can be chosen at the time of booking or afterwards. In accordance with the airline’s policy and pricing schedule, the Finkeda Saathi can assist in making these adjustments.

Does Finkeda provide 24/7 customer support for flight-related queries?

Yes. Finkeda provides 24/7 customer service for all flight reservations. Saathis can get in touch at any time if there are problems with tickets, refunds, or modifications. Our staff is available to provide prompt assistance and solutions.

How can I book a bus ticket online?

Visit your nearby Finkeda Saathi or log in to the Finkeda platform. Enter travel details like date, destination and number of passengers. The system shows available buses and fares. Choose your bus, select seats, make payment, and get your e-ticket instantly. It’s quick, simple, and affordable.

Can I cancel or modify my bus ticket after booking?

Yes, tickets can be cancelled or changed. Cancellation charges depend on the bus operator’s policy. If allowed, your Finkeda Saathi will help you make the changes. Refunds, if applicable, are processed after deductions. Always check cancellation terms while booking.

Are group or bulk bus bookings available for businesses?

Yes. Finkeda supports bulk and group bookings for travel businesses, school trips, weddings and company events. You can book multiple seats in one go at discounted rates. Contact a Finkeda Saathi or the support team to plan and process group bookings efficiently.

What payment methods are accepted for booking bus tickets?

You can pay using UPI, debit card, credit card, net banking or wallet services. Finkeda Saathis can also collect cash and make bookings on your behalf. The platform supports all major secure payment modes to make transactions safe and simple.

How do travel agents or tour operators partner with Finkeda?

Travel agents can register as Finkeda Saathis by signing up online or contacting the team. Once onboarded, they receive platform access, training and support. They can start booking tickets, earn commissions, and use value-added services to grow their business further.

Is it possible to get GST invoices for corporate or business travel?

Yes, Finkeda provides GST-compliant invoices for business travel. This is useful for companies claiming input tax credit or maintaining clear travel records. Just enter the business GST details during booking or ask your Finkeda Saathi to generate it.

Can I select my seat while booking a bus ticket on Finkeda?

Yes. The system shows the seat layout when you choose a bus. You can pick your preferred seat before confirming payment. Whether window, aisle or front row, seat selection is simple and included in the booking process.

Does Finkeda offer discounts for frequent travelers or corporate clients?

Yes, regular users and business clients often get access to special fares and discounts. Finkeda Saathis can also offer promotional codes during booking. These help you save more, especially if you travel often or book in bulk.

How do I integrate Finkeda’s bus booking service into my website or app?

Finkeda offers API and integration support for businesses. Once you get registered, the team will contact you and guide you through setup. They will also provide all necessary documentation. This lets you use Finkeda’s ticketing platform directly from your digital channel with seamless bookings for your customers.

What happens if the bus is delayed or cancelled by the operator?

In case your bus is delayed or cancelled, the operator will inform the customer or Finkeda Saathi (agent). You can also reschedule or request a refund, which depends on the operator’s policy. Finkeda is also available 24/7 for you to resolve the issue smoothly and keep you updated.

What travel services are offered by Finkeda?

Finkeda allows Finkeda Saathis to book bus and flight tickets easily through one platform. The system is simple, fast, and designed to help you serve more customers. From low-cost bus rides to domestic and international flights, everything can be managed from your shop and mobile phone.

Can I book complete travel packages through Finkeda?

Currently, Finkeda focuses on bus, flight ticket and hotel booking. While full travel packages are not available yet, Finkeda Saathis can use the platform to offer ticket bookings that suit their customers’ travel needs and get good commissions on every confirmed booking.

Does Finkeda provide visa assistance and travel insurance?

Visa and travel insurance support is not a part of the current travel services. Finkeda’s main offering is simple and fast flight and bus ticket booking. The platform is best suited for merchants looking to boost income through basic travel services in their locality.

How can travel agents or agencies partner with Finkeda?

Registering as a Finkeda agent is simple. Just sign up on the platform. You’ll get login access, training if needed, and start earning commissions on each booking. It’s ideal for travel agents or shop owners looking to grow their business with better margins.

Are corporate or group travel solutions available on Finkeda?

Finkeda’s system is built to handle both individual and multiple bookings. While it does not have a separate corporate travel plan, Finkeda Saathis can book for groups or corporate teams with ease and manage them from one dashboard. The process is simple and flexible.

Can I customize my itinerary when booking with Finkeda?

The platform supports fixed-route ticket booking. While it doesn’t offer full itinerary planning, Finkeda Saathis can help customers choose from available flight or bus options based on time, fare, and destination. It keeps the booking experience quick and smooth.

Are hotel, flight, and local transport bookings included in Finkeda’s travel services?

Yes. Finkeda allows Saathis to book flights, buses, and hotels from a single platform. While local transport bookings are not part of the current offering, the available services help customers plan most of their journey with ease, all managed through one simple system.

Does Finkeda offer pilgrimage, business, or educational travel packages?

Finkeda does not provide pre-built travel packages. However, Finkeda Saathis can use the system to book flights and buses for any kind of trip, pilgrimage, business, or educational, based on what their customers need. The process remains simple and convenient for all.

Are there any exclusive deals or discounts for frequent travelers?

Yes. Finkeda provides access to special deals and discounted fares. Finkeda Saathis can help customers save on each booking and also grow their business with repeat travelers. These offers change often, so Saathis get the chance to bring more value to their customers.

How Is Mini‑statement Different from Balance Enquiry?

Balance enquiry tells you the available amount in your account. A mini-statement gives you a printed list of your last 5 or 10 transactions. It helps track spending, deposits and withdrawals. This is useful for people who don’t have digital access to their bank records.

How Can I Get My Mini‑statement Via Finkeda?

Visit your nearest Finkeda Saathi with your Aadhaar-linked bank account. Your fingerprint is verified using a biometric device. Once confirmed, your recent transactions are printed instantly. No card or PIN is needed. It is easy, secure, and available in your neighbourhood.

How Long Does the Mini‑statement Take?

The process takes less than two minutes. Once your Aadhaar and fingerprint are verified, the mini-statement is generated and printed instantly by the Finkeda Saathi. The entire process is quick and reliable, which will save you from standing in long bank queues.

Is There a Charge for Mini‑statement Service?

In most cases, mini-statement services are free. However, a small fee may apply depending on the bank or if you have already used your free quota. The Finkeda Saathi will inform you before the transaction. You always receive a printed copy for your records.

Which Authentication Methods Are Supported?

Only Aadhaar-based biometric authentication is supported. This means your fingerprint is matched with the one linked to your Aadhaar number. No ATM card, phone, or PIN is required. This step is important to ensure that the right person receives the statement securely.

How Do I Enable Mini-Statement on My Finkeda Device?

As a Finkeda Saathi, once you register and receive your device, mini-statement services are activated simultaneously. You only need to log in, select the mini-statement option and authenticate the customer via Aadhaar and fingerprint. You will also receive training during onboarding to make the entire setup easy to execute.

What Equipment and Connectivity Are Required?

You need a smartphone, a fingerprint scanner and a working internet connection. Finkeda will provide you with the app and onboarding support. The device is portable and easy to use, even in small shops or remote areas with basic infrastructure.

Is Mini‑statement Service Compliant and Secure?

Yes. Every mini-statement transaction follows strict security protocols set by banks and the National Payments Corporation of India (NPCI). Fingerprint-based authentication ensures that only the account holder gets the statement. No data is stored on the device. Finkeda Saathis also receive secure, certified devices for added safety.

How Do I Train My Staff to Use the Mini-Statement Feature?

Finkeda offers full training during the onboarding process. This will include how to use the device, handle biometric verification and print statements. If you hire new staff, you will also get refresher guides and additional support. Moreover, you can always reach out to our support team for help.

Does Providing Mini-Statement Increase Customer Retention?

Yes. Customers value simple services they can trust. By offering printed mini-statements, you build that trust. It encourages regular footfall and increases your store’s visibility as a banking touchpoint. Over time, people return not just for statements but also for withdrawals and other services.

What Services Come Under Aadhaar Banking?

Aadhaar banking includes cash withdrawals, balance enquiry, mini statements, and Aadhaar Pay. All services are done using Aadhaar and fingerprint, without needing a card or PIN. With just a visit to a Finkeda Saathi, rural customers can access essential banking services safely and quickly, right near their homes.

Who Is Eligible for Aadhaar Banking?

Anyone with a bank account linked to their Aadhaar number can use Aadhaar banking. It helps people in rural and small-town areas who may not have access to debit cards or smartphones. They only need their Aadhaar number and fingerprint for verification.

What’s Required to Use Aadhaar Banking?

Customers need a bank account linked to Aadhaar and their fingerprint. For the Finkeda Saathi, a smartphone, internet, and biometric device are enough to offer services. No large setup is needed. Aadhaar and fingerprint match is all that’s required to complete transactions.

Is Aadhaar Banking Secure?

Yes. Every transaction is verified using the customer’s fingerprint and Aadhaar number. Data is encrypted and processed through NPCI. No PIN or card is used, which lowers fraud risk. Finkeda Saathis also receive secure, certified devices and system support for safe transactions.

Are There Any Transaction Limits?

Yes, there are limits set by individual banks and NPCI. Usually, a customer can withdraw up to ₹10,000 per transaction. Some banks may set daily or monthly limits too. The Finkeda Saathi informs customers about any limits before proceeding.

Is This Service Available Anytime?

Yes. Aadhaar banking services like balance checks and cash withdrawals work 24×7. Finkeda Saathis are often open during weekends and holidays too. This helps customers access money even when banks are closed or far away.

Can I Access Government Subsidies Via Aadhaar Banking?

Yes. Customers can access subsidies and welfare benefits credited to their bank account through Aadhaar. With a fingerprint check at the Finkeda Saathi outlet, the amount can be withdrawn instantly. This makes subsidy access simple for rural families.

How Do I Offer Aadhaar Banking Services?

To become a Finkeda Saathi, register and complete the simple onboarding process. We provide the device, training, and support. Once setup is done, you can start offering Aadhaar-based services like cash withdrawal, mini statements, and earn commission on every transaction.

How Does Aadhaar Banking Support Financial Inclusion?

It brings banking to places where banks don’t exist. People without smartphones or debit cards can access services using only Aadhaar. No travel, no paperwork. Aadhaar banking helps daily wage workers, farmers, and elderly citizens manage their money safely and close to home.

How Many Transactions Does NPCI’s AePS/Aadhaar Banking Handle?

NPCI’s AePS platform processes over 20 crore transactions monthly across India. It shows how widely Aadhaar banking is used, especially in rural areas. Finkeda Saathis contribute by offering these services to people who rely on Aadhaar for everyday banking.

What Is a Balance Enquiry Via Micro‑ATM or AePS?

It is a quick way to check your bank balance using your Aadhaar number or debit card. You visit a Finkeda Saathi nearby. They use a small machine to check your balance securely. It saves you time and effort, especially if there is no bank or ATM nearby.

What Banking Services Can Be Done Alongside Balance Enquiry?

Along with checking your balance, you can also withdraw cash and get a mini statement. Some banks even allow deposits. These services can be done right at your local Finkeda Saathi shop. It’s helpful for those who can’t travel far for basic banking needs.

How Quickly Do I Get My Account Balance?

You get it instantly. As soon as your Aadhaar or debit card is verified, the Finkeda Saathi shows you your account balance on the machine. You also get a printed receipt or message for the record. The entire process takes only a minute or two.

Are There Any Charges for Balance Enquiry?

Most of the time, it’s free. But some banks may charge a small fee after a certain number of enquiries. The Finkeda Saathi will tell you if there’s a charge before the service is done. You will always get a receipt for clarity.

Which Transactions Require Aadhaar Versus Debit Card?

Use Aadhaar for services like AePS balance enquiry or cash withdrawal. You don’t need a card or PIN, just your Aadhaar number and fingerprint. Debit cards are used in Micro-ATM machines. Both work well, and the Finkeda Saathi can guide you on what’s best.

What If My Fingerprint Isn’t Recognized?

If your fingerprint doesn’t match, the transaction won’t go through. The Finkeda Saathi will try again or ask you to clean your finger. If it still fails, you may need to visit your bank to update your biometric data. No money is deducted during failed attempts.

How Do I Set Up Balance Enquiry at My Outlet?

Register as a Finkeda Saathi. We provide the device and training. You’ll need a smartphone, internet, and a small space. Once set up, you can start offering balance enquiries, cash withdrawals, and earn commissions. It’s easy to manage and adds value to your shop.

What Are the Security Standards for Balance Enquiry?

Every enquiry is done through a secure and encrypted system. Aadhaar and fingerprint verification ensures only the account holder gets access. Finkeda follows all rules set by banks and NPCI. Devices are certified, and customer details are never stored or misused.

How Does This Service Enhance Financial Inclusion?

It gives people in small towns easy access to banking. No travel, no long lines. Just Aadhaar or a card and a quick visit to the Finkeda Saathi. It helps elderly people, daily wage workers, and others manage their money easily, safely, and close to home.

Is Balance Enquiry Available During Holidays or After Hours?

Yes. Services through AePS and Micro-ATM work even on weekends and holidays. Most Finkeda Saathis stay open beyond bank hours. So, you can check your balance or withdraw money when banks are closed. It’s helpful during emergencies or outside regular working times.

How Is It Different from AePS?

AePS is used mainly for banking services like cash withdrawal or balance check. Aadhaar Pay is for payments. Customers use their Aadhaar and fingerprint to pay directly from their bank account without a card or PIN. It’s perfect for quick, safe purchases at a local Finkeda merchant’s shop.

Who Can Use Aadhaar Pay?

Anyone with a bank account linked to their Aadhaar number can use Aadhaar Pay. It’s ideal for people who may not have smartphones or debit cards. Just a fingerprint and Aadhaar number are enough to pay securely at any nearby Finkeda merchant store.

How Do I Pay Using Aadhaar Pay?

Visit a Finkeda store, give your Aadhaar number, and place your finger on the biometric scanner. The amount gets debited directly from your bank account. No card or phone needed. You get an instant receipt or message, and the merchant receives payment immediately.

How Can I Start Offering Aadhaar Pay?

To offer Aadhaar Pay, register with Finkeda as a merchant. We’ll provide you with a biometric device and complete training. Once set up, you can start accepting Aadhaar-based payments from customers and earn commissions on every transaction right from your store.

Is My Setup Secure and Compliant?

Yes, Finkeda follows strict security and regulatory standards. Aadhaar Pay uses biometric authentication and encrypted systems to ensure every transaction is safe. You’ll be using certified devices, and we provide ongoing support to keep your setup compliant and running smoothly.

What Equipment Do I Need?

You only need a smartphone, an internet connection, and a fingerprint scanner. Finkeda provides the Aadhaar Pay application and biometric device. It’s an affordable setup, easy to install, and works well in even small retail spaces in rural and remote areas.

What Is the Reach of Finkeda’s Aadhaar Services?

Finkeda’s Aadhaar services are available across India, including rural, remote, and Tier 2 and 3 cities. Our network of merchants brings banking and payment services to people who don’t have access to digital tools, helping bridge the financial gap in underserved areas.

How Does Aadhaar Pay Support Financial Inclusion?

Aadhaar Pay helps people who don’t use cards, smartphones, or apps. With just an Aadhaar number and fingerprint, they can make payments easily. This makes digital transactions accessible for the elderly, low-income workers, and rural families, bringing them into the formal financial system.

What Are the Benefits of Aadhaar Pay Over UPI or Card Payments?

Unlike UPI or card payments, Aadhaar Pay doesn’t need a smartphone, PIN, or internet access for customers. Payments are made using just Aadhaar and fingerprint. This reduces fraud, lowers transaction costs, and is more convenient for people in areas with low digital literacy.

How Does Aadhaar Pay Contribute to Digital India?

Aadhaar Pay brings safe, cashless transactions to the last mile. It supports the vision of a digitally empowered India by giving everyone, even without phones or cards, the ability to pay and receive money. This helps build a more connected, inclusive economy from the ground up.

How Does Finkeda’s AePS Service Work?

A customer visits a Finkeda Saathi with their Aadhaar-linked bank account. With a fingerprint scanner, the Saathi verifies the identity of the customer and completes transactions through a secure platform. There’s no need for cards or PINs. Services like withdrawals, balance checks, and deposits can be done easily, right at the local shop.

Who Can Use AePS Services?

People who have an Aadhaar card that is linked to a bank account can easily use AePS.  This service is quite useful for individuals who live in rural locations and have issues getting to banks.  They can use their Aadhaar and fingerprint to get important financial services at their neighbourhood Finkeda Saathi store.

What AePS Transactions Are Available?

Finkeda offers Aadhaar-enabled services like cash withdrawal, balance enquiry, and mini statements. Some banks also support deposits. These basic transactions can be done easily without visiting a bank. Customers just need their Aadhaar number and fingerprint to access services at a Finkeda Saathi store.

How Secure Are AePS Transactions?

AePS is highly secure. Every transaction is done by using biometric verification with the customer’s fingerprint and Aadhaar number. No PIN or card is needed. The system is managed through the National Payments Corporation of India (NPCI) to ensure safety and accuracy. Customers also get a receipt or message as proof of each transaction.

Are There Transaction Limits for AePS?

Yes, daily transaction limits apply and differ with the bank. Generally, you can withdraw up to ₹10,000 per day. The Finkeda Saathi will inform you about the exact limit based on your bank’s rules. These limits are set to ensure both safety and responsible use of services.

Is Aadhaar Card Mandatory for AePS?

Yes, Aadhaar is required for all AePS services. Moreover, the customer needs to have their bank account linked to their Aadhaar. Fingerprint authentication through Aadhaar ensures that only the rightful owner can access the account. This step makes the process simple and secure without needing an ATM card.

How Can I Offer AePS Services as a Finkeda Saathi?

To become a Finkeda Saathi, just register with us. We’ll provide the necessary device and training. Once set up, you can start offering AePS services to your customers and earn commissions. It’s a simple way to grow your income and support your community.

What Equipment Is Needed to Support AePS?

You need a smartphone, an internet connection, and a fingerprint scanner. Finkeda provides the AePS software platform and training. The setup is easy, cost-effective, and ideal for small retail spaces. With just basic equipment, you can start offering banking services right from your shop.

Are Agent Devices and Settlement Secure?

Yes, all devices used by Finkeda Saathis are certified and safe. Settlements are processed securely and quickly. Every transaction is verified with biometric data and managed by a trusted system. You also get support from our team if any issue arises during the process.

How Does AePS Support Rural Banking Access?

AePS brings banking closer to home. Rural customers no longer need to travel far or stand in long queues. Through local Finkeda Saathis, they can withdraw money or check their balance anytime. It saves time, reduces costs, and makes banking services available to everyone.

Is AePS Usable Across Different Banks?

Yes, AePS works across all major banks in India. As long as the customer’s account is Aadhaar-linked, they can access services regardless of the bank. This makes AePS highly flexible and useful for people in remote areas with accounts in different banks.

What Is Micro‑ATM Balance Enquiry?

Micro-ATM balance enquiry lets users check their bank account balance through a small, portable machine at a nearby store. It’s a simple and fast service for people living in remote areas where regular ATMs or banks aren’t easily available.

How Does a Finkeda Micro‑ATM Work for Balance Checks?

The customer visits a Finkeda-associated outlet and provides their debit card. The saathi inserts the card in the microATM and the customer will enter their PIN. Once these steps are completed, the balance is displayed on the device instantly. It is a quick, secure way to know account details without visiting a bank branch.

Who Can Use Micro‑ATM Balance Enquiry Service?

The microATM balance enquiry service is available to anyone with a debit card issued by their bank. It is perfect for people who live in rural, semi-urban, or low-connectivity areas, especially those with no immediate access to their banks or ATMs but still need fast account balance updates. 

Is This Service Available 24/7?

Yes, balance enquiry services through Finkeda Micro ATM are available 24/7. Even if you want to check your balance in the late evening or on a holiday, our merchant store will be open for you throughout the day. This service offers real convenience for daily financial needs.

Are There Charges for Using Balance Enquiry?

A very small service fee may apply, depending on the bank. The saathi will clearly inform you about the charges before the transaction. You will also always receive a receipt or SMS confirmation for full transparency and peace of mind.

How Do I Enable Balance Enquiry Services at My Outlet?

You just need to get registered with Finkeda. Once onboarded, we provide you with the Micro ATM device and guide you through the process. You will be able to help customers check balances alongside earning commissions on each successful enquiry.

What Requirements Are Needed to Operate the Device?

You need a smartphone, an internet connection and the Finkeda-provided Micro ATM device. You do not need to have a complex setup or a large investment. The device is easy to carry and user-friendly to use in any retail space with no hassle. 

What Are the saathi Benefits of Offering Balance Enquiry?

As an saathi, you earn commissions for every balance enquiry. With instant settlements, hybrid mATM-mPOS devices and excellent customer support, you grow your income while helping your community access essential banking services easily and affordably.

What Is Finkeda’s Cash Withdrawal Service?

In places with limited access to banking, Finkeda provides micro-automated teller machines (MicroATMs) for cash withdrawals. Local merchants assist customers in taking money out of their bank accounts using this small device. For people who live in rural or semi-urban areas with few or no traditional ATMs, it is a convenient and practical option for cash withdrawal.

How Can I Withdraw Cash Using Finkeda’s Service?

Visit your nearby Finkeda-enabled shop with your debit card. The Finkeda saathi will swipe your card in the mATM device, enter the amount and ask you to input your PIN. Once verified, you receive cash on the spot and a receipt or SMS for confirmation. It’s quick and safe.

What Are the Withdrawal Limits Per Transaction?

You can withdraw up to ₹10,000 per transaction using Finkeda’s Micro ATM. This limit ensures secure and manageable cash flow. Multiple transactions might be possible depending on your bank’s rules. Your local saathi can assist based on your card type and daily limit.

Are Service Charges Applicable?

Yes, a small service fee may apply depending on your bank’s policy. The charges are minimal and go towards maintaining secure and accessible services. Your saathi will inform you about any applicable fees before completing the transaction and a printed or digital receipt will be provided.

How Do I Become a Cash Withdrawal saathi?

Register with Finkeda as a merchant. Once verified, we’ll provide the Micro ATM device and full guidance. You can start offering cash withdrawals and balance enquiries at your shop, earning attractive commissions on every transaction while helping your local community with accessible banking.

Do I Need a Bank License to Offer This Service?

No, you do not need a banking license. Finkeda authorizes you as an saathi and provides the tools and support to offer these services legally. You only need a basic setup and a willingness to help your customers with simple, secure financial transactions.

What Kind of Support and Training Do Finkeda saathi Receive?

Finkeda provides full onboarding training to get you started. You also get continuous support from our dedicated service team, device warranty and help with any technical or customer issues. We ensure that you always have the tools and assistance you need to serve confidently.

Are These Services Available Round-The-Clock?

Yes, services through Finkeda’s Micro ATM work even on weekends and holidays. With 24×7 support for IMPS transactions, cash can be withdrawn anytime. This is especially helpful in emergencies or when banks and traditional ATMs are closed or far away.

How is a Micro-ATM different from a Traditional ATM?

A Micro-ATM is a small, portable device operated by a local retailer. Unlike big ATMs, it doesn’t need large machines or high setup costs. It allows basic banking services like cash withdrawals and balance checks in areas with limited access to banks, especially in rural and remote locations.

How Do I Withdraw Cash Using Finkeda’s Micro-ATM?

Visit your local Finkeda office with your debit card. Our Finkeda saathi will insert your card into the machine, assist you in entering your PIN and complete the withdrawal. You receive the money immediately and a receipt or message as proof of the success of your transaction. 

What Is the Maximum Withdrawal Limit Per Transaction?

You can withdraw a maximum of ₹10,000 per transaction with Finkeda’s Micro-ATM. This helps manage daily needs without visiting a distant bank. Multiple transactions may be allowed depending on the bank’s rules. Your saathi can guide you based on your card type and bank account limits.

Are There Charges for Using a Micro-ATM?

Yes, a small service charge may apply for each transaction, depending on your bank’s policy. It is usually minimal and helps cover operational costs. The saathi will inform you of any charges before processing. You also get a receipt for full transparency.

What Infrastructure Do I Need to Operate a Micro-ATM?

All you need is a smartphone, internet connection, and a Micro-ATM device provided by Finkeda. It is simple to set up and does not require a major investment. The device is portable, user-friendly and comes with a one-year warranty and complete support from Finkeda.

How Do I Become a Finkeda Micro-ATM saathi?

Just register with Finkeda. Once approved, we’ll guide you through the setup and provide the mATM device. You’ll get training and support to start offering services like cash withdrawals and balance enquiries at your shop. It’s a great way to earn and help your community.

Do I Need a Banking License to Offer These Services?

No banking license is needed. As a registered Finkeda saathi, you are authorized to offer Micro-ATM services legally. We handle the technical and compliance side. You just need to focus on helping customers with simple, secure transactions at your retail store.

Is There Training and Maintenance Support for saathi?

Finkeda does offer comprehensive training to assist you in using the Micro-ATM device. For technical assistance or problems, our support staff is available at all times. We also offer a one-year warranty so that your services will function flawlessly and hassle-free. 

How Much Money Can I Transfer Through DMT Service in a Day?

You can transfer up to ₹25,000 per sender per day using Finkeda’s DMT service. This limit is set for safety and compliance. It helps ensure secure transfers while meeting daily financial needs, especially for families and workers sending money back home.

How Does Finkeda’s Money Transfer Service Work?

Visit your nearest Finkeda saathi with cash. Give the beneficiary’s bank account information. Using our app or portal, the saathi records the transaction. Money can be sent within hours with NEFT or instantly with IMPS. A receipt and an SMS confirmation will also be sent to you.

Is It Safe to Transfer Money Through Finkeda?

Yes, Finkeda ensures every transaction is secure. We use encrypted systems and bank-authorised channels like IMPS and NEFT. Your money reaches the right place with full safety. You also get confirmation and a receipt, giving you peace of mind.

What Documents Do I Need to Send Money?

You might be required to present a legitimate identification card, such as a voter ID, Aadhaar, or PAN. By doing this, the Finkeda saathi avoids fraud and confirms your identity. Your information is secure, and the process is quick. The majority of transfers go smoothly and only need the most basic data.

What Are the Benefits of Becoming a DMT saathi with Finkeda?

You earn a commission on every transfer while helping people send money easily. The system is fast and secure and available all year. As a merchant, you attract more customers, grow your business and support your local community at the same time.

Do I Need a License to Offer DMT Services?

No special license is needed. Finkeda provides everything you need as an saathi. You just need to register with us, and we’ll give you access to the portal or app. With basic training, you can start offering money transfer services right away.

Can I Transfer Money on Weekends or Holidays?

Yes, Finkeda’s DMT service works every day, including weekends and holidays. Since we use IMPS, the money reaches instantly, even outside regular bank hours. This is especially helpful for urgent needs or when banks are closed.

Is Customer Support Available for Failed Transactions?

Absolutely. If a transaction fails, our support team is ready to help. You can contact the Finkeda saathi or reach us directly. We’ll check the issue and either process the refund or complete the transfer quickly. Your peace of mind is our priority.

Will I be able to access Finkeda’s banking services on holidays?

Yes, customers can access cash even on vacation, thanks to AePS and Micro ATM, ensuring that digital banking solutions are truly accessible at any time and from any location.

When will I receive my commission?

Depending on the service, commissions from Finkeda’s reliable and rural financial services are disbursed either immediately or daily. You can keep tabs on everything from your agent dashboard.

What happens if an AePS transaction doesn’t work?

A failed AePS transaction often reverses itself within 72 hours if the amount has been debited from the customer’s account. During this time, you can avail our assistance at all times.

What services are included in Micro ATMs?

mATM offers all banking services, including cash withdrawals, mini statement printouts, and balance enquiries. Finkeda’s merchant partner streamlines your financial activities with convenience.

How can I offer Finkeda financial services at my store?

You must sign up as a merchant with Finkeda to offer rural financial services in your village. These digital banking services include AePS, utility bill payments, Micro ATM, insurance and more.

How do merchants benefit by partnering with Finkeda?

By converting stores into online banking hubs, merchants generate more revenue, increase foot traffic, and offer essential services, which include, but are not restricted to, bill pay, cash withdrawal, and recharges.

Can I use Finkeda’s platform to make utility bill payments?

Finkeda offers the best financial services, which not only encourage accessibility but also convenience. You can pay your gas, water and electricity bills by using utility payment services.

Is using Finkeda’s digital banking services secure?

Yes, Finkeda’s platform adheres to stringent security guidelines to provide secure, easy access to reliable financial services across India.

Do I get commissions for providing financial services?

Indeed! You earn from every transaction, including bill payments and recharges, while benefitting your rural community with Finkeda’s banking services.

What is AePS, and how does it benefit me?

With AePS, you can provide micro statements, balance checks, and withdrawals. It helps us bring rural financial services closer to users without requiring them to visit a bank.