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Balance Enquiry
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Why Finkeda for
Balance Enquiry Services?

Easy Access for Remote Areas
In many small towns, even to check bank account balance, people lose half a day traveling to branches. With Finkeda, merchants can bring this service to their shopfront, saving time for the entire community.
No Card or PIN Needed
Customers don’t need a debit card or password. With their Aadhaar number and a fingerprint or facial scan, they can securely access the aadhaar payment and balance enquiry services.
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Serve More People, Grow More Business
Providing AEPS balance enquiry brings more customers to your store. As people visit for this basic banking need, they’re more likely to trust you with other services too, like aadhaar payment, withdrawals and recharges.
Earn as You Serve
Even balance enquiries come with real-time merchant commissions. It’s a simple service, but one that builds footfall, loyalty, and income, especially in semi-urban and rural outlets.
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Get Started in 4 Easy Steps

Enable balance enquiry service through your existing setup with minimal effort.
Step 1
1
Choose Balance Enquiry
The merchant logs into the Finkeda portal or app. They select the "Balance Enquiry" service from the dashboard. The service is ready to accept customer input.
Step 2
2
Enter Customer Details
The customer shares their Aadhaar number. They also select the bank linked to their Aadhaar account. The merchant verifies the information on the screen.
Step 3
3
Biometric Authentication
A fingerprint or face scan is used to verify the identity. The biometric is checked live with UIDAI. Only matched and verified entries are processed.
Step 4
4
Show Balance Instantly
Once verified, the system fetches the customer's available balance. The merchant can show the amount on-screen or offer a printout. The transaction is logged and the commission is credited in real time.
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Key Features & Benefits

01
Aadhaar-Based. No Password Needed.
Customers only need their Aadhaar number and biometric data. No need to remember PINs or carry a card. This makes it ideal for people with limited digital access.
Aadhaar-Based. No Password Needed.
02
Real Help in Rural Areas
You can offer banking access to customers who live far from branches or ATMs. Balance enquiries are a basic need, and now your shop can fulfil them.
Real Help in Rural Areas
03
Verified Through UIDAI in Real Time
Each balance enquiry is authenticated using UIDAI's system. This keeps the transaction accurate, safe, and tamper-proof.
Verified Through UIDAI in Real Time
04
Build Footfall and Earn on Every Transaction
More services bring more visitors. Each enquiry adds to your store traffic and earns you an instant commission. The process is fast and builds community trust.
Build Footfall and Earn on Every Transaction
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Frequently
Asked Questions

What Is a Balance Enquiry Via Micro‑ATM or AePS?

It is a quick way to check your bank balance using your Aadhaar number or debit card. You visit a Finkeda Saathi nearby. They use a small machine to check your balance securely. It saves you time and effort, especially if there is no bank or ATM nearby.

What Banking Services Can Be Done Alongside Balance Enquiry?

Along with checking your balance, you can also withdraw cash and get a mini statement. Some banks even allow deposits. These services can be done right at your local Finkeda Saathi shop. It’s helpful for those who can’t travel far for basic banking needs.

How Quickly Do I Get My Account Balance?

You get it instantly. As soon as your Aadhaar or debit card is verified, the Finkeda Saathi shows you your account balance on the machine. You also get a printed receipt or message for the record. The entire process takes only a minute or two.

Are There Any Charges for Balance Enquiry?

Most of the time, it’s free. But some banks may charge a small fee after a certain number of enquiries. The Finkeda Saathi will tell you if there’s a charge before the service is done. You will always get a receipt for clarity.

Which Transactions Require Aadhaar Versus Debit Card?

Use Aadhaar for services like AePS balance enquiry or cash withdrawal. You don’t need a card or PIN, just your Aadhaar number and fingerprint. Debit cards are used in Micro-ATM machines. Both work well, and the Finkeda Saathi can guide you on what’s best.

What If My Fingerprint Isn’t Recognized?

If your fingerprint doesn’t match, the transaction won’t go through. The Finkeda Saathi will try again or ask you to clean your finger. If it still fails, you may need to visit your bank to update your biometric data. No money is deducted during failed attempts.

How Do I Set Up Balance Enquiry at My Outlet?

Register as a Finkeda Saathi. We provide the device and training. You’ll need a smartphone, internet, and a small space. Once set up, you can start offering balance enquiries, cash withdrawals, and earn commissions. It’s easy to manage and adds value to your shop.

What Are the Security Standards for Balance Enquiry?

Every enquiry is done through a secure and encrypted system. Aadhaar and fingerprint verification ensures only the account holder gets access. Finkeda follows all rules set by banks and NPCI. Devices are certified, and customer details are never stored or misused.

How Does This Service Enhance Financial Inclusion?

It gives people in small towns easy access to banking. No travel, no long lines. Just Aadhaar or a card and a quick visit to the Finkeda Saathi. It helps elderly people, daily wage workers, and others manage their money easily, safely, and close to home.

Is Balance Enquiry Available During Holidays or After Hours?

Yes. Services through AePS and Micro-ATM work even on weekends and holidays. Most Finkeda Saathis stay open beyond bank hours. So, you can check your balance or withdraw money when banks are closed. It’s helpful during emergencies or outside regular working times.